We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and practical backpack maternity
The quality of this bag is far better than I could have imagined, really happy with this bag. My 4 year old daughter wants it as her daycare bag so I may be buying another one. Its super light which is perfect for my lifestyle. Love it
The bags are good but the two bought, came with a small defect in sewing. Could improve.
Long went, although it was sent tc
Like the bag. IS well as I imagine. Believe it is not original, but has a good finish and the zipper works very well. Delivery fast, arrived in 15 days. Am satisfied.
Loved, exactly as described. Lots of storage, fits all.
Arrived before the day, all OK
THE product has good quality;
Excellent. אייכותי and powerful
The bag is very beautiful and durable. Super recommend excellent!
Arrived well in time - delivery dates said, Dec 04-Dec 21, and I received it on Dec 04. Looks great as per description, love the color and all seams look great too. Did seem a bit pricey compared to other similar options on AE, but if I get exactly what I see and pay for, it's perfect for me. Can't wait to get a good use out of it. Will update later if I have more to add.
Good and quality backpack. Inside everything as in the description! Very pleased!!!
I uses it for studies bag excellent large fits well laptop, quality very good
Is like the ad. Only took Get am happy for the product
the product's quality is really good but the shipping was much longer than expected
Maternity bag very helpful. Gravidinhas buy, very worthwhile.
Product is as described. Arrived in less than 1 month. Very good quality! Very satisfied!
Arrived early and loved the material.